Frequently Asked Questions

General

If you are sending a commercial shipment with a commercial value but the cost of sending the shipment is being paid for by another person, other than the shipper or receiver – this is called 3rd party billing.

Cross trade is when cargo is moved between a point of origin and a destination without it ever making entry in the country where the shipper is registered.

A Letter of Credit is an advanced instruction supplied by your bank to a bank in another country to guarantee payment to the seller once the specified delivery conditions have been adhered to and complied with.

When international deals are done, there are often considerable delays between the international trade deal and receipt of the cargo. For this reason full and final payment is often delayed. The Letter of Credit helps bridge the risk gap as well as being a show of good faith.

Insurance

First and foremost, insuring your shipment gives you peace of mind. When using freight forwarders and carriers, (such as Airlines, Shipping lines and Cross Border Road freight transporters) they have limited liability under international conventions for both the loss or damage of customer goods.

Should there be an incident, compensation is generally calculated against a “standard” negligent liability clause. Taking out insurance cover ensures the ‘gap’ between our “standard” liability and the full value of your goods is covered.

At Inter-Sped we handle every shipment with the greatest care possible, but accidents beyond our control are a risk that must be recognised. Some examples include natural disasters such as floods as well as damages or loss whilst goods are in transit. Both very real risks that your precious cargo could face. Insurance is a cost-effective way of protecting your goods and giving you peace of mind. After all, most people have never suffered a fire at home but continue to insure their homes against the risk.

The standard approach in our industry is that Freight forwarders operate with limited liability. Liability for freight forwarders is dictated by International Transport conventions such as ’CMR’, or local law, which ordinarily translates to a small fraction of the value of your cargo. The reason being because it is determined on weight. The Freight forwarder must also have been found to be negligent in the handling of your shipment in order for the compensation to be paid.

Before Transport

Yes we do. Inter-Sped transports dangerous goods in accordance with national and international rules and regulations. In addition Inter-Sped is also SQAS Certified and exceeds the training requirements for the safe movement of hazardous cargo.

If your company does not have a contract at Inter-Sped, please contact us on: info@jhb.intersped.co.za or request a quote here.

Ensuring your cargo is suitably packed for transport is very important. If your cargo is not packed well there is an increased chance that your goods may be damaged whilst in transit.

If you have any questions on packing requirements, please contact your local Inter-Sped representative.

Sustainability

In business, sustainability refers to doing business well, without negatively impacting the environment, community, or society as a whole. Sufficient efforts must be taken in order to achieve sustainability for a business to be successful.

Sustainability is often broken into the three core concepts or “pillars” of economic sustainability, environmental sustainability, and social sustainability.

Inter-sped subscribe to both Ecovadis and SQAS, both of which are detailed systems to evaluate the Safety, Health, Environment, Quality (SHEQ), Security and Corporate Social Responsibility (CSR) performance of Logistic Service Providers (LSPs) using standardised audit questionnaires.